Find a branch


FNB offers a network of branches for all your face to face banking requirements

Head Office

Postal Address
First National Bank Zambia Limited
PO Box 36187
Lusaka, Zambia

Physical address
Stand number 22768
Acacia Office Park
Cnr Thabo Mbeki and Great East Roads
Lusaka, Zambia

Telephone Numbers: +260 211 366 800
Fax Number: +260 211 253 057 / 250 602
Email: fnb@fnbzambia.co.zm

Swift Code : FIRNZMLX


Acacia Premier Branch

Plot No 22768
Corner of Great East & Thabo Mbeki Rds
Branch code: 260039


Cairo Branch

Stand No. F037
Society Business Park
Cairo Rd Lusaka
Branch code: 260050


Chilenje Branch

Plot 150/27/4586
Chilumbulu road
Lusaka
Branch code: 260046


Chingola Branch

Shop No. 13
Park Mall
Cnr Kabundi/Freedom Ave
Branch code: 260322


Chipata Branch

Plot 646
Corner Pererinyatwa & Umodzi High way Roads
Chipata
Branch code: 261121


Choma Branch

Plot No ME46
Livingstone Road
Choma
Branch code: 261238


Commercial Branch

Plot No 22768
Corner of Great East & Thabo Mbeki Rds
Branch code: 260001


Industrial Branch

Plot 16808
Lumumba Road Industrial Area
Lusaka
Branch code: 260002


Kabulonga Premier Branch

Unit 63
Corner Bishop & Kabulonga roads
Centro Mall
Branch code: 260072


Kabwe Branch

Plot No. 87A
Buntungwa Avenue
Kabwe
Branch code: 260937


Kalumbila Branch

Plot 795
Central Business District
Branch code: 262874


Kitwe Industrial Branch

Mukuba Mall
6939 Freedom Way & Chiwala Ave
Kitwe
Branch code: 260247


Kitwe Main Branch

Plot 493/494
Zambia Way & Oxford Street
Branch code: 260212


Kitwe Private Clients

Office block 1
Stand no 7732
ECL Business Park
Branch code: 260261


Livingstone Branch

Plot No. 112
Mosi-o-Tunya Road
Livingstone
Branch code: 261061


Luanshya Branch

Stand No. 4
Zaone Avenue
Branch code: 260741


Lusaka Private Clients

Plot 35a/1
Lake Road
Woodlands
Branch code: 260061


Makeni Branch

Cosmopolitan Mall
Kafue Road
Lusaka
Branch code: 260016


Manda Hill Branch

Plot 19222
Zone 3 Building
MandHill Mall
Corner Great East & Manchinchi Road
Branch code: 260014


Mazabuka Branch

Plot No. 7a
Livingstone Road
Mazabuka
Branch code: 263613


Mkushi Branch

Plot No. 414
Independence Road
Branch code: 262319


Ndola Main Branch

Plot No. 2177
President Avenue
Town Centre
Branch code: 260103


Solwezi Branch

Plot No. 921
Kapiji Mall
Independence Avenue
Branch code: 262823


Find an ATM


Located all around the country, please use the list below to find an automated teller machine (ATM) near you. We have listed them per city.

Branch ATM's

Chingola

Chingola Mall Branch

Chingola Copperbelt,
Kabundi

Park Mall Chingola

Chingola Lusaka,
Freedom Way

Chingola Copperbelt

Plot 617,
Kwasha Road

Starbucks

Chingola Copperbelt,
Plot 369A,
Mid Way Road,
Chililabombwe


Chipata

Chipata Branch

Chipata Zambia,
Corner of Parirenyatwa Road and Umodzi Highway

Katete

Chipata Eastern,
Great East Road


Choma

Choma Branch

Choma Zambia Main Road

Choma Branch ATM

Choma Southern Main Road Choma


Kabwe

Kabwe Branch

Kabwe Central Plot 87A

Mulungushi University

Kabwe Central Province Zambia Great North Road


Kalumbila

Kalumbila Branch

Kalumbila, Zambia Solwezi Road

Kalumbila Mine

Kalumbila North Western,
Kalumbila

Kalumbila North Western

Kalumbila Mine Solwezi


Kapiri

Kapiri ATM

Kapiri Zambia Kabwe Road


Kitwe

Mukuba Mall

Kitwe Copperbelt,
Corner of Chiwala Avenue and Freedom Avenue,
Kitwe

Luanshya Branch

Kitwe Kitwe,
Zaone Avenue,
Shop number 4

Kitwe Branch

Kitwe Copperbelt,
Union House 493/494 Zambian Way

Kitwe Private Suite

Kitwe,
Freedom Avenue,
Kitwe

Mukuba off-site

Kitwe Copperbelt,
Corner of Chiwala Avenue and Freedom Avenue Kitwe

Wusakile

Kitwe Copperbelt,
Ndola Kitwe Duel Carriage Way

Oxford road

Kitwe Copperbelt,
Oxford Road

Chimwemwe Offsite ATM

Kitwe Copperbelt,
Plot 100 Katilungu Road

Edinburg Hotel

Kitwe Copperbelt,
Stand 2557 Independence Road

Riverside off-site

Kitwe Copperbelt,
Almalik Street

ECL Mall

Kitwe Zambia,
ECL Mall Corner of Freedom and Independence Avenue

Kalulushi off-site

Kitwe Copperbelt,
Plot 272 Buteko Drive Kalulushi Kitwe

Nkana East off-site

Kitwe Copperbelt,
Plot 3680 Central Street,
Nkana East Kitwe

Kwacha East off-site

Kitwe,
Plot 71 Shop 2,
Kwacha East Kitwe

Chisokone off-site ATM

Kitwe Copperbelt,
Plot 100 Katilungu Road

Oryx Ndeke

Kitwe Copperbelt,
Kitwe Ndola Road

Parklands Mall

Kitwe Copperbelt,
Plot 643


Livingstone

Livingstone Main

Livingstone Southern,
Province Plot 112,
Mosi-o-tunya Road

Livingstone

Monze Zambia,
Mosi O Tunya Road,
Livingstone


Luanshya

Luanshya Mine

Luanshya Copperbelt,
Samfuel Petrol Station,
Luanshya Mine Ndola


Lusaka

Kabwata

Kabwata Zambia,
Along Burma Road

Chilenje Branch

Lusaka Zambia,
Chilumbulu Road

Manda Hill Branch

Lusaka,
Along Great East Road

Makeni Branch

Lusaka,
Along Kafue Road Lusaka

Lusaka Private Suite

Lusaka,
Corner Leopards Hill and Lake Road

Commercial Branch

Lusaka,
Stand no 22767,
Corner Great East And Thabo Mbeki Road

Industrial Branch

Lusaka,
Lumumba Road Plot no. 16808

Cairo Branch ATM

Lusaka,
Cairo Road

Kabulonga Suite

Lusaka Province,
Chindo Road

Shoprite East Park

Lusaka,
Great East Road

PHI Mall

Lusaka,
PHI

Puma Chainama Service Station

Lusaka,
Great East Road

Zambezi Ranching

Lusaka,
Zambezi Ranching

Inter City Puma

Lusaka,
Dedan Kimath Street

Livonia Mall

Lusaka,
Old Mumbwa Road

Chelston Buzzer Station

Lusaka,
Great East Road

Woodlands Novare Pinnacle

Lusaka,
Kabulonga Chindo Road

UTH off-site ATM

Lusaka,
Nationallist Road

Kamloops Mall

Lusaka,
Alick Ncarta Road

Mbanyane Waterfalls

Lusaka Province,
Plot 22 East Road

SGC Filling Station Mungwi

Lusaka,
Mungwi Road

Chilenje Choppies

Lusaka,
Chilene Mall

Downtown

Lusaka,
Downtown Shopping Mall,
Shop G16 Kafue Road

Arcades ATM

Lusaka,
Great East Road ATM Lobby

Kabulonga Offsite

Lusaka,
Kabulonga Shopping Mall,
Shop 18B Kabulonga

Makeni Mall

Lusaka,
Kafue Road

Crossroads off-site

Lusaka,
Leopards Hill Road

ODY'S Filling Station

Lusaka,
Lumumba Road

Radian Stores

Lusaka,
Great East Road Lusaka

Waterfalls Mall

Lusaka,
Great East Road Lusaka

Woodlands Shopping Centre

Lusaka,
Zambezi Road Lusaka

Novare Twinpalm

Lusaka,
Twinpalm Road

KK International Airport

Lusaka,
Airport Road

Leopards Hill Mall

Leopards Hill Mall,
Leopards Hill Road

Levy Shopping Mall

Lusaka,
Church Road,
Levy Junction Mall

PHI Mall

PHI Mall

Cosmopolitan Mall

Lusaka,
Kafue East Road

Vuma Service Station off-site ATM

Lusaka,
Kafue Road Lusaka

Kapata off-site

Lusaka,
Eastern Kapata Market

Society House off-site

Lusaka,
Cairo Road

Kabanana

Off Great North Road,
Kabanana Mall

Kafue

Lusaka, Kafue Town,
Riverside Mall

Foxdale Court off-site

Lusaka Province,
Zambezi Road

Novare Great North off-site

Lusaka,
Along Great North Road

Manda Hill

Plot 22768 Great East Road,
City Clothing,
Lusaka,
Cha Cha Road

Makeni

Lusaka,
Makeni Shopping Mall,
FNB Branch Makeni,
Mall Kafue Road Lusaka

Lusaka Mobile ATM

Lusaka,
Thabo Mbeki

Showgrounds ADT

Lusaka,
Ngwenya Road

Kabulonga Suite

Lusaka,
Zambia Chindo Road

LongArces

Lusaka Province,
Los Angeles Blvd

East Park Mall

Lusaka,
Corner of Great East and Thabo Mbeki Road

Kobil BenBella

Lusaka,
Corner Ben Bella and Lumuba Road Lusaka


Mazabuka

Mazabuka Branch

Mazabuka Southern Shop F2,
Livingstone Road

Mazabuka Sugar Farms

Mazabuka Southern Off-Livingstone Road,
Mazabuka

Neganega

Mazabuka Southern,
Livingstone Road


Mkushi

Mkushi Branch

Mkushi Copperbelt,
Plot 3539 Plot 414,
Independence Road Mkushi


Monze

Monze Southern Province,

Plot No. 670 Livingstone Road

Mufulira

Mufulira,
Mufulira Swaziland,
Buteko Avenue


Ndola

Jaracanda Mall

Copperbelt Province,
Along Kapiri-Ndola Road


Ndola Branch

Ndola Copperbelt,

Plot 50 Buteko Avenue Ndola

Kansenshi Mall

Ndola Copperbelt,
Kabwe Road opposite Jacaranda Mall

Jacaranda

Ndola Copperbelt,
Great North Road

Z-Mart

Ndola Copperbelt,
Pick n Pay Centre

Ndola Copperbelt

Stnd 4307 Cairo road Chibesankunda Road,
Lubuto market Masala Ndola

Broadway SGC

Ndola Copperbelt Subdivision G6 Broadway,
Roundabout Ndola

Chifubu

Ndola Copperbelt Stand no. CH 108,
Hard K Shopping Complex Ndola

Kafubu Mall ATM

Ndola Copperbelt,
Cnr Nkana and President streets


Solwezi

Solwezi Branch

Solwezi North Western,
Plot 2 Independence Road

Solwezi SGC

Solwezi North Western,
Plot Number 8169 Idependence Road

Solwezi Choppies ATM

Solwezi North Western,
Kansanshi Road

Solwezi City Mall ATM

Solwezi North Western,
Independence Road

Kapiji

Solwezi North Western,
Independence Avenue

Balance of Payments


Forms that will assist you to complete the new SI 55 forms

For your convenience we have provided you with example forms that will assist you to complete the new SI 55 forms. Below is a list of example and actual forms which you can download.

Example forms

Export/Receipt Monitoring Form

Import/Remittance Monitoring Form

Private External Borrowing/Lending Registration Form

Actual forms for completion

Export/Receipt Monitoring Form

Export/Receipt Monitoring Form (Continued)

Import/Remittance Monitoring Form

Import/Remittance Monitoring Form (Continued)

Private External Borrowing/Lending Registration Form

Cash Plus Agents


Find a branch


FNB offers a network of branches for all your face to face banking requirements

Head Office

Postal Address
First National Bank Zambia Limited
PO Box 36187
Lusaka, Zambia

Physical address
Stand number 22768
Acacia Office Park
Cnr Thabo Mbeki and Great East Roads
Lusaka, Zambia

Telephone Numbers: +260 211 366 800
Fax Number: +260 211 253 057 / 250 602
Email: fnb@fnbzambia.co.zm

Swift Code : FIRNZMLX


Acacia Premier Branch

Plot No 22768
Corner of Great East & Thabo Mbeki Rds
Branch code: 260039


Cairo Branch

Stand No. F037
Society Business Park
Cairo Rd Lusaka
Branch code: 260050


Chilenje Branch

Plot 150/27/4586
Chilumbulu road
Lusaka
Branch code: 260046


Chingola Branch

Shop No. 13
Park Mall
Cnr Kabundi/Freedom Ave
Branch code: 260322


Chipata Branch

Plot 646
Corner Pererinyatwa & Umodzi High way Roads
Chipata
Branch code: 261121


Choma Branch

Plot No ME46
Livingstone Road
Choma
Branch code: 261238


Commercial Branch

Plot No 22768
Corner of Great East & Thabo Mbeki Rds
Branch code: 260001


Industrial Branch

Plot 16808
Lumumba Road Industrial Area
Lusaka
Branch code: 260002


Kabulonga Premier Branch

Unit 63
Corner Bishop & Kabulonga roads
Centro Mall
Branch code: 260072


Kabwe Branch

Plot No. 87A
Buntungwa Avenue
Kabwe
Branch code: 260937


Kalumbila Branch

Plot 795
Central Business District
Branch code: 262874


Kitwe Industrial Branch

Mukuba Mall
6939 Freedom Way & Chiwala Ave
Kitwe
Branch code: 260247


Kitwe Main Branch

Plot 493/494
Zambia Way & Oxford Street
Branch code: 260212


Kitwe Private Clients

Office block 1
Stand no 7732
ECL Business Park
Branch code: 260261


Livingstone Branch

Plot No. 112
Mosi-o-Tunya Road
Livingstone
Branch code: 261061


Luanshya Branch

Stand No. 4
Zaone Avenue
Branch code: 260741


Lusaka Private Clients

Plot 35a/1
Lake Road
Woodlands
Branch code: 260061


Makeni Branch

Cosmopolitan Mall
Kafue Road
Lusaka
Branch code: 260016


Manda Hill Branch

Plot 19222
Zone 3 Building
MandHill Mall
Corner Great East & Manchinchi Road
Branch code: 260014


Mazabuka Branch

Plot No. 7a
Livingstone Road
Mazabuka
Branch code: 263613


Mkushi Branch

Plot No. 414
Independence Road
Branch code: 262319


Ndola Main Branch

Plot No. 2177
President Avenue
Town Centre
Branch code: 260103


Solwezi Branch

Plot No. 921
Kapiji Mall
Independence Avenue
Branch code: 262823



Download the FNB Banking App

Smartphone + tablet offer


Expand on your banking experience with our smart device offers

This offering allows existing customers to get a smartphone, tablet or laptop at affordable rates for a 24-month period allowing you to enjoy better banking and savings on a range of devices, exclusively from FNB Zambia.

Get a smarter, faster and more powerful device

Customers can get up to three smart devices and enjoy affordable monthly repayments. All devices come with insurance* which covers against damage or loss.

You can apply for your device by visiting the branch or calling the call centre on 362 to find out more.

Please note

  • Limited stock is available on certain products
  • Colours may vary and are subject to availability
  • No installation and setup is offered by FNB
  • *Terms and conditions apply
  • The device offering is only applicable to individuals. Joint accounts, Other types of accounts do not qualify for the smart device offering

Qualifying criteria

Smart Devices Terms and Conditions

First National Bank Zambia Limited - a licensed Commercial Bank


To qualify for product(s) Financed by FNB Zambia over a 24month payment period you must meet all the following conditions

  • You must have a qualifying FNB Bank Account.
  • Qualifying Accounts include the following FNB Cheque Accounts: FNB Gold Cheque Account, FNB Platinum Cheque Account, and FNB smart account. This list may change from time to time without prior notice.
  • Only individual bank accounts qualify. Joint and single structured facility accounts are excluded.
  • Your income or salary (""deposits"") must be paid into your Qualifying Account every month, for the duration of this 24month contract, until you have paid your last instalment.
  • The required minimum monthly deposits requirements as set out in the terms and conditions for your relevant Qualifying Account must be maintained for the duration of this 24month contract.
  • Your FNB Accounts must be in good standing. In good standing means that" none of your Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, or be subject to any legal process with First National Bank Zambia limited. Legal process means any legal proceedings in any court of law involving you First National Bank Zambia Limited including but not limited to: business rescue, collections, liquidation, administration and sequestration proceedings."
  • You must be a Zambian citizen or a foreign national resident in Zambia"
  • If your application for a product(s) is unsuccessful FNB may reassess your application, which may include an additional credit review.
  • Terms and Conditions


    TERMS AND CONDITIONS FOR SMART DEVICES FINANCED BY FNB ZAMBIA

    1. This important Legal Document records your agreement with First National Bank Zambia Limited (""FNBZ"")
    1.1. These Terms and Conditions will only apply to Smart Devices financed by FNBZ which will be recovered over a 24-month payment period
    1.2. Smart Devices are inclusive of Smartphones, Tablets and Laptops
    1.3. These Terms and Conditions form a legally binding agreement between you and FNBZ, and explain your and FNBZ's legal rights and duties to each other when you apply for Smart Device Financing through FNBZ. You must read these Terms and Conditions carefully. You must contact FNBZ or get suitable independent advice if you do not understand any part of these Terms and Conditions.
    1.4. These Terms and Conditions will apply to you in addition to the Terms and Conditions that apply to your banking relationship with FNBZ, including but not limited to the FNBZ transactional Account Terms and Conditions, the FNBZ General Terms and Conditions, and the Remote Banking Agreement that governs your use of our digital banking channels. These Terms and Conditions may be amended by FNBZ from time to time, by making the latest version available on www.fnbzambia.co.zm (""Website"").
    1.5. FNBZ may change these Terms and Conditions because of changes in legislation, regulation, ruling, directive, policy and/or guidelines or any similar event with which the Bank is obliged to comply and/or which is in accordance with the practice of a responsible bank, changes to the agreements with our suppliers, and/or changes to FNBZ's business rules and practices.
    1.6. For general enquiries on Smart Devices financed by FNBZ please contact FNBZ on 362
    1.7. By entering into this agreement you confirm that the specified order placed by you is correct and that the Device(s) selected by you serves your intended purpose for the use of the specified Device(s).

    2. PRODUCT AVAILABILITY

    2.1. You can only apply for the specified Device(s) on offer subject to stock availability.
    2.2. Whilst FNB suppliers strive to deliver Product(s) timeously there may be unforeseen circumstances beyond FNB control which may cause delays in delivery.
    2.3. You may qualify for up to three Devices per customer, as determined by FNB using its loan credit scoring process to determine the monthly repayments you qualify for when you apply for the Device (s) FNBZ however, reserves the right to limit the quantities of specified Devices supplied by FNBZ, as advertised, from time to time. If you have previously applied for the maximum number of Devices and have settled those contracts in full. you become eligible to apply for other available Devices on offer from FNBZ, subject to FNBs then prevailing Terms and Conditions.
    2.4. The Product(s) or offers are subject to availability and will vary from time to time. We reserve the right to withdraw any advertised offer, product or price and it is your responsibility to check our branches for available products and pricing.

    3. OWNERSHIP AND INSURANCE POSSESSION

    3.1 You will assume ownership of the device(s) upon collection from FNBZ, wherein the risk in the Products (s) passes on to you.
    3.2. You will still be responsible to pay FNBZ for the Product even if it is lost stolen or if it is damaged.
    3.3. FNBZ therefore wish to advise that the device comes with insurance cover which cover against any loss or damage unless specifically excluded subject to terms and conditions. For further details on included insurance, please obtain a copy of the insurance policy from FNBZ.
    3.4. You alone will carry the risk if the Product is lost damaged or stolen, once it is collected.
    3.6. You must ensure that your contact details are up to date with FNBZ.
    3.7. If the Product is lost or stolen, you must immediately report this to the nearest police station.

    4. PAYMENT FOR PRODUCTS

    4.1. You hereby request and authorize FNBZ to debit your Qualifying Account monthly with the amount(s) due in respect of the Product(s) you purchased and you agree to pay any bank charges relating to this debit order instruction.
    4.2. FNBZ will default your debit order payment date to the day of the month selected by you, otherwise the payment date will be defaulted to the end of every month.
    4.3. The first debit order will take effect in the month following the month in which Your Product(s) is approved.
    4.4. The deduction for the Products financed by FNBZ will be shown on your monthly account statement. If you need information about your" outstanding account balance on the Product(s) you purchased, please call 362 or logon to your online banking.
    4.5. To be able to use some of the Devices you may require certain Telecommunication Services. This may include a sim card from a Mobile Network Operator. You may be required to arrange for the necessary Telecommunication Services yourself, and pay for them separately. These Telecommunication Services are governed by their own terms and conditions which are available from the supplier of the Telecommunication Services.

    5 DEFECTIVE PRODUCTS FINANCED BY FNBZ

    5.1. If the Products are defective, while it is still under the manufacturer's warranty, you must notify the supplier's warranty centre using the contact details provided during collection of the device from the branch. The warranty centre will then advise you on the procedure for the assessment and repairs.
    5.2. If the defect relates to a Manufacturers fault. repairs to the Products will be covered under the Manufacturer's warranty.
    5.3. The Manufacturer's warranty is only valid for a period of one year, or as stated otherwise, from date of receipt of the Products by the customer.
    5.4. If the defect is found to be caused by user negligence (water damage, being dropped, misused, etc.), this will be communicated to you by the Manufacturer and the cost of repairs will be for your account.

    6. LIMITATION OF LIABILITY

    6.1. FNBZ will not be legally liable or responsible to you or any other person for any loss or damage suffered (whether direct or indirect) if FNBZ cannot finance any available product on offer, either on the required date, or at all. due to unexpected stock constraints:
    6.2. We strive to offer competitive device pricing but we cannot guarantee that better prices may not be available on the market

      

    Smart Devices and SIMs