FNB offers a network of branches for all your face to face banking requirements
Head Office
Postal Address
First National Bank Zambia Limited
PO Box 36187
Lusaka,
Zambia
Physical address
Stand number 22768
Acacia Office Park
Cnr Thabo Mbeki and Great East Roads
Lusaka,
Zambia
Telephone Numbers: +260 211 366 800
Fax Number: +260 211 253 057 / 250 602
Email:
fnb@fnbzambia.co.zm
Swift Code : FIRNZMLX
Acacia Premier Branch
Plot No 22768
Corner of Great East & Thabo Mbeki Rds
Branch code: 260039
Cairo Branch
Stand No. F037
Society Business Park
Cairo Rd Lusaka
Branch code: 260050
Chilenje Branch
Plot 150/27/4586
Chilumbulu road
Lusaka
Branch code: 260046
Chingola Branch
Shop No. 13
Park Mall
Cnr Kabundi/Freedom Ave
Branch code: 260322
Chipata Branch
Plot 646
Corner Pererinyatwa & Umodzi High way Roads
Chipata
Branch code: 261121
Choma Branch
Plot No ME46
Livingstone Road
Choma
Branch code: 261238
Commercial Branch
Plot No 22768
Corner of Great East & Thabo Mbeki Rds
Branch code: 260001
Industrial Branch
Plot 16808
Lumumba Road Industrial Area
Lusaka
Branch code: 260002
Kabulonga Premier Branch
Unit 63
Corner Bishop & Kabulonga roads
Centro Mall
Branch code: 260072
Kabwe Branch
Plot No. 87A
Buntungwa Avenue
Kabwe
Branch code: 260937
Kalumbila Branch
Plot 795
Central Business District
Branch code: 262874
Kitwe Industrial Branch
Mukuba Mall
6939 Freedom Way & Chiwala Ave
Kitwe
Branch code: 260247
Kitwe Main Branch
Plot 493/494
Zambia Way & Oxford Street
Branch code: 260212
Kitwe Private Clients
Office block 1
Stand no 7732
ECL Business Park
Branch code: 260261
Livingstone Branch
Plot No. 112
Mosi-o-Tunya Road
Livingstone
Branch code: 261061
Luanshya Branch
Stand No. 4
Zaone Avenue
Branch code: 260741
Lusaka Private Clients
Plot 35a/1
Lake Road
Woodlands
Branch code: 260061
Makeni Branch
Cosmopolitan Mall
Kafue Road
Lusaka
Branch code: 260016
Manda Hill Branch
Plot 19222
Zone 3 Building
MandHill Mall
Corner Great East & Manchinchi Road
Branch code: 260014
Mazabuka Branch
Plot No. 7a
Livingstone Road
Mazabuka
Branch code: 263613
Mkushi Branch
Plot No. 414
Independence Road
Branch code: 262319
Ndola Main Branch
Plot No. 2177
President Avenue
Town Centre
Branch code: 260103
Solwezi Branch
Plot No. 921
Kapiji Mall
Independence Avenue
Branch code: 262823
Located all around the country, please use the list below to find an automated teller machine (ATM) near you. We have listed them per city.
Branch ATM's
Chingola
Chingola Mall Branch
Chingola Copperbelt,
Kabundi
Park Mall Chingola
Chingola Lusaka,
Freedom Way
Chingola Copperbelt
Plot 617,
Kwasha Road
Starbucks
Chingola Copperbelt,
Plot 369A,
Mid Way Road,
Chililabombwe
Chipata
Chipata Branch
Chipata Zambia,
Corner of Parirenyatwa Road and Umodzi Highway
Katete
Chipata Eastern,
Great East Road
Choma
Choma Branch
Choma Zambia Main Road
Choma Branch ATM
Choma Southern Main Road Choma
Kabwe
Kabwe Branch
Kabwe Central Plot 87A
Mulungushi University
Kabwe Central Province Zambia Great North Road
Kalumbila
Kalumbila Branch
Kalumbila, Zambia Solwezi Road
Kalumbila Mine
Kalumbila North Western,
Kalumbila
Kalumbila North Western
Kalumbila Mine Solwezi
Kapiri
Kapiri ATM
Kapiri Zambia Kabwe Road
Kitwe
Mukuba Mall
Kitwe Copperbelt,
Corner of Chiwala Avenue and Freedom Avenue,
Kitwe
Luanshya Branch
Kitwe Kitwe,
Zaone Avenue,
Shop number 4
Kitwe Branch
Kitwe Copperbelt,
Union House 493/494 Zambian Way
Kitwe Private Suite
Kitwe,
Freedom Avenue,
Kitwe
Mukuba off-site
Kitwe Copperbelt,
Corner of Chiwala Avenue and Freedom Avenue Kitwe
Wusakile
Kitwe Copperbelt,
Ndola Kitwe Duel Carriage Way
Oxford road
Kitwe Copperbelt,
Oxford Road
Chimwemwe Offsite ATM
Kitwe Copperbelt,
Plot 100 Katilungu Road
Edinburg Hotel
Kitwe Copperbelt,
Stand 2557 Independence Road
Riverside off-site
Kitwe Copperbelt,
Almalik Street
ECL Mall
Kitwe Zambia,
ECL Mall Corner of Freedom and Independence Avenue
Kalulushi off-site
Kitwe Copperbelt,
Plot 272 Buteko Drive Kalulushi Kitwe
Nkana East off-site
Kitwe Copperbelt,
Plot 3680 Central Street,
Nkana East Kitwe
Kwacha East off-site
Kitwe,
Plot 71 Shop 2,
Kwacha East Kitwe
Chisokone off-site ATM
Kitwe Copperbelt,
Plot 100 Katilungu Road
Oryx Ndeke
Kitwe Copperbelt,
Kitwe Ndola Road
Parklands Mall
Kitwe Copperbelt,
Plot 643
Livingstone
Livingstone Main
Livingstone Southern,
Province Plot 112,
Mosi-o-tunya Road
Livingstone
Monze Zambia,
Mosi O Tunya Road,
Livingstone
Luanshya
Luanshya Mine
Luanshya Copperbelt,
Samfuel Petrol Station,
Luanshya Mine Ndola
Lusaka
Kabwata
Kabwata Zambia,
Along Burma Road
Chilenje Branch
Lusaka Zambia,
Chilumbulu Road
Manda Hill Branch
Lusaka,
Along Great East Road
Makeni Branch
Lusaka,
Along Kafue Road Lusaka
Lusaka Private Suite
Lusaka,
Corner Leopards Hill and Lake Road
Commercial Branch
Lusaka,
Stand no 22767,
Corner Great East And Thabo Mbeki Road
Industrial Branch
Lusaka,
Lumumba Road Plot no. 16808
Cairo Branch ATM
Lusaka,
Cairo Road
Kabulonga Suite
Lusaka Province,
Chindo Road
Shoprite East Park
Lusaka,
Great East Road
PHI Mall
Lusaka,
PHI
Puma Chainama Service Station
Lusaka,
Great East Road
Zambezi Ranching
Lusaka,
Zambezi Ranching
Inter City Puma
Lusaka,
Dedan Kimath Street
Livonia Mall
Lusaka,
Old Mumbwa Road
Chelston Buzzer Station
Lusaka,
Great East Road
Woodlands Novare Pinnacle
Lusaka,
Kabulonga Chindo Road
UTH off-site ATM
Lusaka,
Nationallist Road
Kamloops Mall
Lusaka,
Alick Ncarta Road
Mbanyane Waterfalls
Lusaka Province,
Plot 22 East Road
SGC Filling Station Mungwi
Lusaka,
Mungwi Road
Chilenje Choppies
Lusaka,
Chilene Mall
Downtown
Lusaka,
Downtown Shopping Mall,
Shop G16 Kafue Road
Arcades ATM
Lusaka,
Great East Road ATM Lobby
Kabulonga Offsite
Lusaka,
Kabulonga Shopping Mall,
Shop 18B Kabulonga
Makeni Mall
Lusaka,
Kafue Road
Crossroads off-site
Lusaka,
Leopards Hill Road
ODY'S Filling Station
Lusaka,
Lumumba Road
Radian Stores
Lusaka,
Great East Road Lusaka
Waterfalls Mall
Lusaka,
Great East Road Lusaka
Woodlands Shopping Centre
Lusaka,
Zambezi Road Lusaka
Novare Twinpalm
Lusaka,
Twinpalm Road
KK International Airport
Lusaka,
Airport Road
Leopards Hill Mall
Leopards Hill Mall,
Leopards Hill Road
Levy Shopping Mall
Lusaka,
Church Road,
Levy Junction Mall
PHI Mall
PHI Mall
Cosmopolitan Mall
Lusaka,
Kafue East Road
Vuma Service Station off-site ATM
Lusaka,
Kafue Road Lusaka
Kapata off-site
Lusaka,
Eastern Kapata Market
Society House off-site
Lusaka,
Cairo Road
Kabanana
Off Great North Road,
Kabanana Mall
Kafue
Lusaka, Kafue Town,
Riverside Mall
Foxdale Court off-site
Lusaka Province,
Zambezi Road
Novare Great North off-site
Lusaka,
Along Great North Road
Manda Hill
Plot 22768 Great East Road,
City Clothing,
Lusaka,
Cha Cha Road
Makeni
Lusaka,
Makeni Shopping Mall,
FNB Branch Makeni,
Mall Kafue Road Lusaka
Lusaka Mobile ATM
Lusaka,
Thabo Mbeki
Showgrounds ADT
Lusaka,
Ngwenya Road
Kabulonga Suite
Lusaka,
Zambia Chindo Road
LongArces
Lusaka Province,
Los Angeles Blvd
East Park Mall
Lusaka,
Corner of Great East and Thabo Mbeki Road
Kobil BenBella
Lusaka,
Corner Ben Bella and Lumuba Road Lusaka
Mazabuka
Mazabuka Branch
Mazabuka Southern Shop F2,
Livingstone Road
Mazabuka Sugar Farms
Mazabuka Southern Off-Livingstone Road,
Mazabuka
Neganega
Mazabuka Southern,
Livingstone Road
Mkushi
Mkushi Branch
Mkushi Copperbelt,
Plot 3539 Plot 414,
Independence Road Mkushi
Monze
Monze Southern Province,
Plot No. 670 Livingstone Road
Mufulira
Mufulira,
Mufulira Swaziland,
Buteko Avenue
Ndola
Jaracanda Mall
Copperbelt Province,
Along Kapiri-Ndola Road
Ndola Branch
Ndola Copperbelt,
Plot 50 Buteko Avenue Ndola
Kansenshi Mall
Ndola Copperbelt,
Kabwe Road opposite Jacaranda Mall
Jacaranda
Ndola Copperbelt,
Great North Road
Z-Mart
Ndola Copperbelt,
Pick n Pay Centre
Ndola Copperbelt
Stnd 4307 Cairo road Chibesankunda Road,
Lubuto market Masala Ndola
Broadway SGC
Ndola Copperbelt Subdivision G6 Broadway,
Roundabout Ndola
Chifubu
Ndola Copperbelt Stand no. CH 108,
Hard K Shopping Complex Ndola
Kafubu Mall ATM
Ndola Copperbelt,
Cnr Nkana and President streets
Solwezi
Solwezi Branch
Solwezi North Western,
Plot 2 Independence Road
Solwezi SGC
Solwezi North Western,
Plot Number 8169 Idependence Road
Solwezi Choppies ATM
Solwezi North Western,
Kansanshi Road
Solwezi City Mall ATM
Solwezi North Western,
Independence Road
Kapiji
Solwezi North Western,
Independence Avenue
Forms that will assist you to complete the new SI 55 forms
For your convenience we have provided you with example forms that will assist you to complete the new SI 55 forms. Below is a list of example and actual forms which you can download.
Example forms
Export/Receipt Monitoring Form
Import/Remittance Monitoring Form
Private External Borrowing/Lending Registration Form
Actual forms for completion
Export/Receipt Monitoring Form
Export/Receipt Monitoring Form (Continued)
Import/Remittance Monitoring Form
FNB offers a network of branches for all your face to face banking requirements
Head Office
Postal Address
First National Bank Zambia Limited
PO Box 36187
Lusaka,
Zambia
Physical address
Stand number 22768
Acacia Office Park
Cnr Thabo Mbeki and Great East Roads
Lusaka,
Zambia
Telephone Numbers: +260 211 366 800
Fax Number: +260 211 253 057 / 250 602
Email:
fnb@fnbzambia.co.zm
Swift Code : FIRNZMLX
Acacia Premier Branch
Plot No 22768
Corner of Great East & Thabo Mbeki Rds
Branch code: 260039
Cairo Branch
Stand No. F037
Society Business Park
Cairo Rd Lusaka
Branch code: 260050
Chilenje Branch
Plot 150/27/4586
Chilumbulu road
Lusaka
Branch code: 260046
Chingola Branch
Shop No. 13
Park Mall
Cnr Kabundi/Freedom Ave
Branch code: 260322
Chipata Branch
Plot 646
Corner Pererinyatwa & Umodzi High way Roads
Chipata
Branch code: 261121
Choma Branch
Plot No ME46
Livingstone Road
Choma
Branch code: 261238
Commercial Branch
Plot No 22768
Corner of Great East & Thabo Mbeki Rds
Branch code: 260001
Industrial Branch
Plot 16808
Lumumba Road Industrial Area
Lusaka
Branch code: 260002
Kabulonga Premier Branch
Unit 63
Corner Bishop & Kabulonga roads
Centro Mall
Branch code: 260072
Kabwe Branch
Plot No. 87A
Buntungwa Avenue
Kabwe
Branch code: 260937
Kalumbila Branch
Plot 795
Central Business District
Branch code: 262874
Kitwe Industrial Branch
Mukuba Mall
6939 Freedom Way & Chiwala Ave
Kitwe
Branch code: 260247
Kitwe Main Branch
Plot 493/494
Zambia Way & Oxford Street
Branch code: 260212
Kitwe Private Clients
Office block 1
Stand no 7732
ECL Business Park
Branch code: 260261
Livingstone Branch
Plot No. 112
Mosi-o-Tunya Road
Livingstone
Branch code: 261061
Luanshya Branch
Stand No. 4
Zaone Avenue
Branch code: 260741
Lusaka Private Clients
Plot 35a/1
Lake Road
Woodlands
Branch code: 260061
Makeni Branch
Cosmopolitan Mall
Kafue Road
Lusaka
Branch code: 260016
Manda Hill Branch
Plot 19222
Zone 3 Building
MandHill Mall
Corner Great East & Manchinchi Road
Branch code: 260014
Mazabuka Branch
Plot No. 7a
Livingstone Road
Mazabuka
Branch code: 263613
Mkushi Branch
Plot No. 414
Independence Road
Branch code: 262319
Ndola Main Branch
Plot No. 2177
President Avenue
Town Centre
Branch code: 260103
Solwezi Branch
Plot No. 921
Kapiji Mall
Independence Avenue
Branch code: 262823
Expand on your banking experience with our smart device offers
This offering allows existing customers to get a smartphone, tablet or laptop at affordable rates for a 24-month period allowing you to enjoy better banking and savings on a range of devices, exclusively from FNB Zambia.
Get a smarter, faster and more powerful device
Customers can get up to three smart devices and enjoy affordable monthly repayments. All devices come with insurance* which covers against damage or loss.
You can apply for your device by visiting the branch or calling the call centre on 362 to find out more.
Please note
To qualify for product(s) Financed by FNB Zambia over a 24month payment period you must meet all the following conditions
TERMS AND CONDITIONS FOR SMART DEVICES FINANCED BY FNB ZAMBIA
1. This important Legal Document records your agreement with First National Bank Zambia Limited (""FNBZ"")
1.1. These Terms and Conditions will only apply to Smart Devices financed by FNBZ which will be recovered over a 24-month payment period
1.2. Smart Devices are inclusive of Smartphones, Tablets and Laptops
1.3. These Terms and Conditions form a legally binding agreement between you and FNBZ, and explain your and FNBZ's legal rights and duties to each other when you apply for Smart Device Financing through FNBZ. You must read these Terms and Conditions carefully. You must contact FNBZ or get suitable independent advice if you do not understand any part of these Terms and Conditions.
1.4. These Terms and Conditions will apply to you in addition to the Terms and Conditions that apply to your banking relationship with FNBZ, including but not limited to the FNBZ transactional Account Terms and Conditions, the FNBZ General Terms and Conditions, and the Remote Banking Agreement that governs your use of our digital banking channels. These Terms and Conditions may be amended by FNBZ from time to time, by making the latest version available on www.fnbzambia.co.zm (""Website"").
1.5. FNBZ may change these Terms and Conditions because of changes in legislation, regulation, ruling, directive, policy and/or guidelines or any similar event with which the Bank is obliged to comply and/or which is in accordance with the practice of a responsible bank, changes to the agreements with our suppliers, and/or changes to FNBZ's business rules and practices.
1.6. For general enquiries on Smart Devices financed by FNBZ please contact FNBZ on 362
1.7. By entering into this agreement you confirm that the specified order placed by you is correct and that the Device(s) selected by you serves your intended purpose for the use of the specified Device(s).
2. PRODUCT AVAILABILITY
2.1. You can only apply for the specified Device(s) on offer subject to stock availability.
2.2. Whilst FNB suppliers strive to deliver Product(s) timeously there may be unforeseen circumstances beyond FNB control which may cause delays in delivery.
2.3. You may qualify for up to three Devices per customer, as determined by FNB using its loan credit scoring process to determine the monthly repayments you qualify for when you apply for the Device (s) FNBZ however, reserves the right to limit the quantities of specified Devices supplied by FNBZ, as advertised, from time to time. If you have previously applied for the maximum number of Devices and have settled those contracts in full. you become eligible to apply for other available Devices on offer from FNBZ, subject to FNBs then prevailing Terms and Conditions.
2.4. The Product(s) or offers are subject to availability and will vary from time to time. We reserve the right to withdraw any advertised offer, product or price and it is your responsibility to check our branches for available products and pricing.
3. OWNERSHIP AND INSURANCE POSSESSION
3.1 You will assume ownership of the device(s) upon collection from FNBZ, wherein the risk in the Products (s) passes on to you.
3.2. You will still be responsible to pay FNBZ for the Product even if it is lost stolen or if it is damaged.
3.3. FNBZ therefore wish to advise that the device comes with insurance cover which cover against any loss or damage unless specifically excluded subject to terms and conditions. For further details on included insurance, please obtain a copy of the insurance policy from FNBZ.
3.4. You alone will carry the risk if the Product is lost damaged or stolen, once it is collected.
3.6. You must ensure that your contact details are up to date with FNBZ.
3.7. If the Product is lost or stolen, you must immediately report this to the nearest police station.
4. PAYMENT FOR PRODUCTS
4.1. You hereby request and authorize FNBZ to debit your Qualifying Account monthly with the amount(s) due in respect of the Product(s) you purchased and you agree to pay any bank charges relating to this debit order instruction.
4.2. FNBZ will default your debit order payment date to the day of the month selected by you, otherwise the payment date will be defaulted to the end of every month.
4.3. The first debit order will take effect in the month following the month in which Your Product(s) is approved.
4.4. The deduction for the Products financed by FNBZ will be shown on your monthly account statement. If you need information about your" outstanding account balance on the Product(s) you purchased, please call 362 or logon to your online banking.
4.5. To be able to use some of the Devices you may require certain Telecommunication Services. This may include a sim card from a Mobile Network Operator. You may be required to arrange for the necessary Telecommunication Services yourself, and pay for them separately. These Telecommunication Services are governed by their own terms and conditions which are available from the supplier of the Telecommunication Services.
5 DEFECTIVE PRODUCTS FINANCED BY FNBZ
5.1. If the Products are defective, while it is still under the manufacturer's warranty, you must notify the supplier's warranty centre using the contact details provided during collection of the device from the branch. The warranty centre will then advise you on the procedure for the assessment and repairs.
5.2. If the defect relates to a Manufacturers fault. repairs to the Products will be covered under the Manufacturer's warranty.
5.3. The Manufacturer's warranty is only valid for a period of one year, or as stated otherwise, from date of receipt of the Products by the customer.
5.4. If the defect is found to be caused by user negligence (water damage, being dropped, misused, etc.), this will be communicated to you by the Manufacturer and the cost of repairs will be for your account.
6. LIMITATION OF LIABILITY
6.1. FNBZ will not be legally liable or responsible to you or any other person for any loss or damage suffered (whether direct or indirect) if FNBZ cannot finance any available product on offer, either on the required date, or at all. due to unexpected stock constraints:
6.2. We strive to offer competitive device pricing but we cannot guarantee that better prices may not be available on the market