Send money anywhere, anytime
eWallet allows FNB customers to send money to anyone with a valid Zambia cellphone number on any network. Money is transferred instantly and can be used to buy prepaid airtime, send money to another cellphone or draw cash from any FNB ATM.
How it works
Instantly send money or make payments
Send money to friends and family members or make a payment to anyone simply and hassle-free
Money can be sent to anyone with a valid Zambian cellphone number
The recipient does not need to have a bank account to receive money
Any GSM cellphone model can be used to send money or to receive money
Money is instantly available in the eWallet
Money is stored in the eWallet and recipients can access the money immediately at an FNB ATM
Recipients do not need a bank card (ATM card) and don't need to fill in any forms
Recipients do not have to withdraw all the money at once
Recipients can also check the balance, get a mini-statement, buy prepaid airtime or send money on to someone else's cellphone
You can send money at any time via Cellphone Banking, FNB Online Banking or at an FNB ATM
eWallet Product Guidelines
It's for everyone
Send money to anyone with a valid Zambia cellphone number
The recipient does not need a bank account or bank card
Send money at any time of the day
Funds are available immediately
Ways to send
Send the way you want to
As an FNB customer you can use one of FNB's convenient digital channels to send money to anyone with a valid cellphone number on any network.
View how to send money via Cellphone Banking
View how to send money via Online Banking
View how to send money using the FNB Banking App.
View how to send money via an FNB ATM
Ways to use
Withdraw, buy + spend
When you receive an SMS notifying you that money has been sent to your cellphone, you can do the following
Send a portion of the money in the eWallet to another eWallet in exactly the same way
Withdraw all or some of the money from the eWallet at an FNB ATM or Slimline without needing a bank card (ATM card) and the rest of the money can be withdrawn at a later stage
Buy prepaid airtime from the eWallet
Check the eWallet account balance or get a mini-statement
How to receive money
Turn your phone into a wallet
Dial *130*392# to access the eWallet
Set a secure 5-digit PIN for the eWallet
Select 'Get cash' and then 'Get ATM PIN'
You'll receive an SMS with an ATM PIN
Go to an FNB ATM
At the ATM press the green button (Enter/Proceed) and then 'Wallet Services'
Key in your cellphone number and ATM PIN
Choose the amount of money to withdraw. Make sure that either your transaction has ended or that you select 'Cancel' before leaving the ATM.
To send money to an eWallet from your FNB account, costs K12.00
Send up to K20 000.00 per day
The FNB eWallet can hold up to K20 000.00 which can be drawn at any FNB ATM
Doing it made easy
First national Bank Zambia Limited is a licenced commercial bank