Statement delivery by email is free of charge
No delays in the post - your email delivery is punctual and reliable
Have your statements delivered to a primary email address
The Bank may charge or amend the charges applicable to this service upon notice to the Customer.
Get your statements emailed promptly and consistently.
Once you have logged onto Online Banking, select 'Email Statements' from the 'Accounts' tab
Select the appropriate account/s of which you require the statements to be delivered to you via email
Enter the primary email address for statements to be sent to + up to two additional emails
Select statement format - plain text (CSV), PDF or both (account dependent)
You will start receiving your statements via email as of the next statement cycle
Terms and Conditions
These Terms and Conditions as amended from time to time apply to the emailing of statements by the Bank to the Customer and constitute the agreement between the Bank and the Customer.
The Bank's Undertaking
The Bank agrees to send statements to the email address/es as provided in these Terms and Conditions.
The Customer's Undertaking
The Customer acknowledges that the Bank has no control over the receipt of the statements. The Customer agrees that the Bank will not be liable for any loss or damage caused to the Customer as a result of -
Applicable Law and Jurisdiction
Zambian Law will govern these Terms and Conditions and the Customer submits to the jurisdiction of the Magistrate's Court.