Find a branch


FNB offers a network of Branches for all your face to face banking requirements

Head Office

Postal Address
First National Bank Zambia Limited
PO Box 36187
Lusaka, Zambia

Physical address
Stand number 22768
Acacia Office Park
Cnr Thabo Mbeki and Great East Roads
Lusaka, Zambia

Telephone Numbers: +260 211 366 800
Fax Number: +260 211 253 057 / 250 602
Email: fnb@fnbzambia.co.zm

Swift Code : FIRNZMLX


Commercial Branch

Stand number 22768
Acacia Office Park
Cnr Thabo Mbeki and Great East Roads
Lusaka, Zambia

Telephone Numbers: +260 211 366 800
Fax Number: +260 211 250 090
Branch Code: 260001


Cairo Branch

Society House
First floor, Shop Number G040
Plot 3 & 3a Cairo Road,
Central Business District
Lusaka, Zambia

Branch Code: 260050


Industrial Branch

Shakes Investment Limited Building
Plot Number 16808
Lumumba Road
Lusaka, Zambia

Telephone Numbers: +(260) 211 366 900
Fax Number: +(260) 211 845 453
Branch Code: 260002


Chingola Branch

Plot No. 617
Shop Number 4 Musenga House
Kwacha Road
P.O Box 11262
Chingola, Zambia

Telephone Numbers: +260 212 657 130
Branch Code: 260322


Solwezi Branch

Kaonde House
Plot No. 921
Independence Avenue
Solwezi, Zambia

Telephone Numbers: +260 212 626 013
Branch Code: 262823


Kitwe Branch

Union House
Plot 493/494
Zambia Way and Oxford Street
Kitwe, Zambia

Telephone Numbers: 260 212 657 100
Fax Number: +260 212 657 145
Branch Code: 260212


Centro Mall Premier Banking

Unit 63 Corner Bishop & Kabulonga roads
Centro Mall, Kabulonga
Lusaka, Zambia

Telephone Numbers: +260 211 369799
Fax Number: +260 211 250602


Ndola Branch

Neighbours City Estate
Plot Number 50
Buteko Avenue
Ndola, Zambia

Telephone Numbers: +260 212 610 006/ 610 007
Fax Number: +260 212 610009
Branch Code: 260103


Mazabuka Branch

Plot 7A Livingstone Road
P O Box 670159
Mazabuka, Zambia

Telephone Numbers: +260 213 239 000
Fax Number: +260 213 239 023
Branch Code: 263613


Mkushi Branch

Plot 414 Independence Road
Mkushi, Zambia

Telephone Numbers: +260 971 254 871 or 977 995 476
Branch Code: 262319


Makeni Branch

Plot 9471/2/3, Makeni Mall
Kafue Road, Lusaka
PO Box 38911,
Lusaka, Zambia

Telephone Numbers: +260 211 369 379
Fax Number: +260 211 369 398
Branch Code: 260016


Jacaranda Mall

Stand No.3539 Jacaranda Mall
Corner of Mushili & Kabwe Road
PO Box 73642
Ndola, Zambia

Telephone Numbers: +260 212 626 000
Branch Code: 260049


PHI Branch

PHI Shopping Mall
Plot No. 38147
Bennie Mwiinga Road
Lusaka, Zambia

Telephone Numbers: +260 211 366 919
Branch Code: 260049


Manda Hill Branch

Plot 19222, Zone 3 Building, Manda Hill Mall
Corner Great East & Manchichi Road, Lusaka
PO Box 36187,
Lusaka, Zambia

Telephone Numbers: +260 211 366 863
Fax Number: +260 211 366 875
Branch Code: 260014


Kabwe Branch

Plot No.87A Shop No.2
Buntungwa Street
Kabwe, Zambia

Mobile Number: (+260) 965 085 195
Branch Code: 260937


Choma Branch

Plot No.ME 46
Along Livingstone
P.O. Box 630819
Choma, Zambia

Mobile Number: +260 969 417 613
Branch Code: 261238


Chipata Branch

Plot No. 646
Corner of Pererinyatwa Road
& Umodzi Highway
P.O. Box 510080
Chipata, Zambia

Telephone Number: +260 216 222 003
Branch Code: 261121


Luanshya Branch

Plot No.4 Wada Chovu Building
Zaone Avenue, P.O Box 90953
Luanshya, Zambia

Mobile Number: +260 965 841 097
Branch Code: 260741


Mukuba Mall Premier Branch

Shop No. 43, Mukuba Mall, 6939
Cnr Freedom Way & Chiwala Ave
Parklands, Kitwe

Mobile Number: +260 971 231 377
Branch Code: 260243


Mufulira Branch

Budget Stores Complex
Stand No:8,Buteko Street
Town Centre, Mufulira

Mobile Number: 0211 366 816
Branch Code: 260544


Kitwe Industrial Branch

Plot No: 2503 Turnpan Zambia Building
Heavy Industrial Area
Off Independence Avenue
Kitwe
Branch Code: 260247


Chilenje Branch

Plot 150/27/4586
Chilumbulu Road
Chilenje
Mobile: 0962-249990
Branch Code: 260046


Livingstone Agency

Spar Supermarket
Plot 360/S, Mosi-O-Tunya Rd,
Livingstone, Zambia
Telephone Numbers: +260 211 366 800

Find an ATM


Our ATMs (automated teller machines) are situated within the FNB Zambia Branches

Branch ATM's

Commercial Branch ATM

Stand number 22768
Acacia Office Park
Thabo Mbeki and Great East Roads
Lusaka
Telephone Number: +260 211 366 800

Kitwe Branch ATM

Union House
Plot 493/494
Zambia Way & Oxford Street
Kitwe
Telephone Number: 260 212 657 100

Industrial Branch ATM

Shakes Investment Limited Building
Plot Number 16808
Lumumba Road
Lusaka
Telephone Number: +260 211 366 900

Mazabuka Branch ATM

Plot 7A
Livingstone Road
Mazabuka
Telephone Number: +260 213 239 000

Ndola Branch ATM

Neighbours City Estate
Plot Number 50
Butek
Telephone Numbers: +260 212 610 006/ 610 007

Makeni Branch ATM

Makeni Mall
Plot 9471/2/3
Kafue Road
Lusaka
Telephone Number: +260 211 369379

Mkushi Branch ATM

Plot 414 Independence Road
Mkushi
Telephone Numbers: +260 971254871
Mobile Number: +260 977 995 476

Jacaranda Mall ATM

Jacaranda Mall
Stand No.3539
Corner of Mushili & Kabwe Road
Ndola
Telephone Number: +260 212 626 000

Manda Hill Branch ATM

Plot 19222, Zone 3 Building, Manda Hill Mall
Corner Great East & Manchichi Road,
Lusaka
Telephone Number: +260 211 366 863

Chingola Branch ATM

Musenga House
Plot No. 617, Shop Number 4
Kwacha Road
Chingola
Telephone Number: +260 212657130

Choma Branch ATM


Plot No. ME 46
Along Livingstone Road.
Choma
Mobile Number: +260 969417613

Chipata Branch

Plot No. 646
Corner of Pererinyatwa Road
& Umodzi Highway
Chipata
Telephone Number: +260 216222003

Solwezi Branch ATM

Plot No. 921
Kaonde House
Independence Avenue
Solwezi
Telephone Number: +260 212626013

PHI Branch ATM

PHI Shopping Mall
Stand 38147
Bennie Mwiinga Road,
Lusaka
Telephone Number: +260 211366919

Kabwe Branch

Plot No. 87A Shop No. 2
Buntungwa Street
Kabwe
Mobile Number: (+260) 965 085 195

Luanshya Branch

Wada Chovu Building
Shop No. 4
Along Zaone Avenue
Mobile Number: +260 965 841097

OFF-SITE ATMs

Kabulonga ATM

Kabulonga Shopping Mall,
Lusaka
Zambia

Arcades ATM

Phase V ATM Lobby,
Stand number 2374
Arcades Shopping Centre,
Great East Road.
Lusaka
Zambia

Down Town ATM

Down Town Shopping Mall,
Kafue Road,
Lusaka
Zambia

Crossroads ATM

Stand No. 22845, Shop No. 28A,
Crossroads Shopping Mall
Leopards Hill Road
Lusaka,
Zambia

Olympic Milling ATM

Plot Number 3, Independence Avenue
City Centre
Kitwe

Kalulushi ATM

Stand No. 272
Buteko Drive
Kalulushi

Oxford Way ATM

House No. 33 Ndola Road
Fairview
Mufulira

Kwacha East ATM

Stand No. KWE/71
Kwacha East
Kitwe

Nkana East ATM

Stand No. 3680
Kabala
Kitwe

Edinburg Hotel ATM,

Buteko Avenue
Kitwe

Parklands Centre ATM

Plot 643 Parklands Shopping Centre
Corner Kuomboka/Freedom Way
Kitwe.

Z-Mart ATM

Inos Holding 93
President Avenue
Town Centre
Ndola

Nelkanth ATM

Plot No. F/31096
Chilengwa Road
Masaiti Area
Ndola

Eco ATM

Plot No. 10709
Kabwe road
Ndola

Kafubu Mall ATM

Plot 012
Corner President Avenue & T3 Highway
Kafubu Mall
Ndola

Lubuto ATM

Plot Lub/3276/1
Chibesa Kunda Road
Ndola

Masala ATM

Stand No. 437
Cairo Road
Ndola

34. SGC - Broadway ATM

SGC Filling Station
Ndola

Chifubu ATM

Stand No. CH/108 Hard K Shopping Complex
Chifubu Market
Ndola

Sam Fuel ATM

Plot No. 1320,
Along Great North Road
Mkushi

Farm Centre ATM

Farm No. 3168
Farm Centre
Mkushi Farm Block
Mkushi

SGC Solwezi ATM

SGC Filling Station
Independence Avenue
Mitech Area
Solwezi

Kalumbila ATM

Industrial Park
Kalumbila Mineral Areas
Kalumbila,
Solwezi

Luanshya ATM

Plot No. 53, 14th Street
Luanshya Town Centre
Luanshya

Woodlands Centre ATM

Plot No. 2057
Corner of Gizenda Road and Chindo Road
Lusaka

Chilenje Centre ATM

Plot No. 9/65/4586
Muramba Road
Chilenje South
Lusaka.

Showgrounds ATM

At the Real Meat Stand
Lusaka

Waterfall ATM

Oryx Filling Station
Chongwe

Kobil Filling Station ATM

Corner of Ben Bella & Lumumba Road,
Lusaka

Butlers Chilenje ATM

Plot No. 12/70 - 45/86
Kasama Road
Chilenje South
Lusaka

SGC Filling Station ATM

Plot No.5065
Mungwi Road
Lusaka.

Manda Hill ATM

Shop No. 18B
Manda Hill Shopping Mall
Manchinchi Road
Lusaka

Odys Filling Station ATM

Plot No. 298
Lumumba Road
Matero
Lusaka

Radian Stores ATM

Radian Stores
Along Chinika Road
Lusaka

Kabwata Market ATM

Shop No. 465
Maunda Road
Kabwata Main Market
Lusaka

Vuma Filling Station ATM

Plot No. 6076
Kafue Road
Lusaka

Engen Filling Station ATM

Engen Filling Station
Los Angeles Road
Long Acres
Lusaka

UNZA ATM

University of Zambia Main Campus
Lusaka

Club Z ATM

Along Alick Nkhata Road

Foxdale Court ATM

Plot No. 609
Foxdale court
Zambezi Road
Lusaka

Riverside ATM

Plot No. 8674, Shop No.1A
Corner Jambo/Almalik Drive
Riverside
Kitwe

Chisokone ATM

36 Kabengele Avenue
Kitwe

Chimwemwe ATM

Stand No. 100
Katilungu Road, Chimwemwe
Kitwe

Starbucks ATM

Plot No. 396A
Starbuck Food Centre
Midway Road, Kamenza
Chililabombwe

Spar Mazabuka ATM

Konkola Hypermarket Limited,
Mazabuka

Mazabuka Sugar Farms ATM

Edwina Ceri Coventry, 52690
Lubombo
Mazabuka

SGC Filling Station,

Stand No. 7821
Chingola

East Park Mall,

Near Hungry Lion
Lusaka

Puma Filling Station,

Intercity Bus Terminus
Lusaka

Mukuba Branch

Shop No. 43, Mukuba Mall, 6939
Cnr Freedom Way & Chiwala Ave
Parklands, Kitwe

Mufulira Branch

Budget Stores Complex
Stand No:8,Buteko Street
Town Centre, Mufulira

Kitwe Industrial Branch

Plot No: 2503 Turnpan Zambia Building
Heavy Industrial Area
Off Independence Avenue
Kitwe

Chilenje Branch

Plot 150/27/4586
Chilumbulu Road
Chilenje
Mobile: 0964-619518

Livingstone Agency

Spar Supermarket
Plot 360/S, Mosi-O-Tunya Rd,
Livingstone, Zambia
Telephone Numbers: +260 211 366 800

Balance of Payments


Forms that will assist you to complete the new SI 55 forms

For your convenience we have provided you with example forms that will assist you to complete the new SI 55 forms. Below is a list of example and actual forms which you can download.

Example forms

Export/Receipt Monitoring Form

Import/Remittance Monitoring Form

Private External Borrowing/Lending Registration Form

Actual forms for completion

Export/Receipt Monitoring Form

Export/Receipt Monitoring Form (Continued)

Import/Remittance Monitoring Form

Import/Remittance Monitoring Form (Continued)

Private External Borrowing/Lending Registration Form

Talk to us + important numbers

Contact us

Fraud + Disputes

Security Centre

Locators

ATM Locator Branch Locator

Tools

Software Downloads

SI 55 Forms

Balance of Payments

Your access details have been entered incorrectly


Please note on your third failed attempt your profile will be blocked.

Username

Password

Have you forgotten your Username or Password?



Download now


  • Download the latest version of the FNB Banking App for smartphones from your app store.

  • Open the app and link your Online Banking Enterprise™ profile, using your Online Banking Enterprise™ username.
  • Ask your administrator/s to authorise your smartphone linking request. They then need to login to Online Banking Enterprise™ from their PC and follow the simple steps below:

    Select 'Profiles'

    Select 'Device Linking Requests' on the Profiles Dashboard

    Select 'Accept Link'

    Select 'Yes' to accept the request to link the device

    Select 'Work in Progress' and then 'Authorise' to authorise the user changes

How to link another user


If you have a personal account with FNB or if you already have the Banking App for smartphones installed for your personal use you can also now link your business user to this app easily.

  • Simply select 'Login' on your personal Online Banking App
  • Select with 'Login with another user'
  • Select 'Link another User'
  • Insert your Business Banking 'user ID'
  • Enter your required business user 'Nickname'

This makes it easy to identify which banking profile you want to use at any one time. Contact your business Administrator(s) to authorise your device linking using the steps detailed above

Tip: If you have already linked your business profile to the app and now want to link your FNB personal banking profile before being able to access, you will be required to enter a One Time Pin to authorise this linking.

To use the app:

  • Login selecting the user you would want to be your default user, either 'Personal Profile' or 'Business Profile'
  • If you then want to login with the other user, select 'login with another user' and select 'Confirm'
  • Login to use the selected profile to transact

Not registered yet?


If you would like to discuss any of these new options or discuss any other aspect of using Online Banking Enterprise™, please contact our Call Centre on +260 211 366800/99.

Simple


  • Simple, easy banking - all you need is an internet connection
  • All our services are available online
  • App provides you with access to the most important services a business would require on the go easy to navigate and a natural extension of your banking on a PC

Secure


  • The FNB Banking App uses X.509 digital certificate technology that turns your smartphone into a smart card.
  • Your unique username and password provides the 2 Factor Authentication.
  • FNB Banking App's digital certificates are stored in secure hardware on the smartphone or tablet that cannot be tampered with.
  • FNB Banking App security also has mechanisms that prevent other apps from gaining access, so it cannot be intercepted or reverse engineered.
  • All app stores have strict submission processes to ensure no fraudulent company or apps are published within its stores.

Note: If you Jailbreak or ERoot* your device to bypass the security technology. you place yourself at a risk and in these curcumstances the bank cannot accept responsibility for the consequences.

Convenient


  • Banking anywhere, anytime, 24/7
  • With access to view your account, you remain in control
  • View your statements wherever you have an internet connection
  • With Online Banking Enterprise™ you can authorise, make payments, view account balances, make transfers, view transaction history, do collections and so much more

Online Banking Enterprise™ on smartphones


Manage the needs of your business

Have your own FNB branch wherever you have access to the internet and manage your business's money 24/7 on your smartphone.

 

What this is


Building your business

Online Banking Enterprise™ is like having your own branch wherever you have access to the internet. With Online Banking Enterprise™ you are able to have access to and manage your business's money 24/7 without having to visit a branch.

What you get


A world of features

Simple

Simple, easy banking - all you need is an internet connection

Read more

Secure

FNB is able to manage user access

Read more

Convenient

Banking anywhere, anytime 24/7

Read more

Mobile

Online Banking Enterprise™ is now available on your smartphone



Banking on the go


Now on smartphones

Have your own FNB branch wherever you have access to the internet and manage your business's money 24/7. Download the FNB Banking App for free and do all your banking the way you've been doing it online.

FNB App

Access on your fingertips

Read more

Getting it made easy


Online Banking Enterprise™ for smartphones

How to get it

Download now